Privacy Policy.

1. Scope and operator

Qvert LLC, a Texas limited liability company, operates qvert.net and publishes the Qvert software product family. This Privacy Policy explains how Qvert LLC (“Qvert,” “we,” or “us”) processes information through qvert.net, Qvert software, browser extensions, hosted services, downloads, accounts, and support channels (collectively, the “Services”).

A product-specific privacy notice may provide additional or different information for a particular Service. If a product-specific notice conflicts with this Policy, the product-specific notice controls for that product.

2. Roles and customer-controlled information

For information processed from a customer-controlled account, tenant, system, browser, or connected service (“Customer Data”), the customer ordinarily determines why the Service is used and what access is authorized. Qvert generally processes that Customer Data on the customer’s behalf to provide the Service. Qvert may independently control limited account, security, billing, service-operation, support, and business-contact information needed to operate its business, protect the Services, and meet legal obligations.

3. Information we may process

• Website and device information: IP address, request time, browser type, device and operating-system information, referring page, requested URL, response status, and security or delivery logs generated by hosting, content-delivery, or network providers.
• Account and identity information: name, username, email address, organization, account identifiers, roles, authentication status, entitlement, and session information when a Service uses accounts.
• Product and configuration information: settings, preferences, locally stored state, license status, version, feature activity, diagnostics, crash details, and information the user deliberately submits to a connected feature.
• Browser-extension information: information made available through permissions declared by an installed extension and used for its disclosed user-facing purpose. The exact data depends on the extension’s manifest, listing, in-product disclosures, and user choices.
• Customer-provided information: files, text, URLs, diagrams, reports, exports, instructions, approvals, feedback, and other information a user chooses to enter, upload, or connect.
• Support and communications: contact information, correspondence, diagnostic packages, screenshots, attachments, issue history, and records needed to respond to a request.
• Commercial information: product, order, subscription, trial, license, invoice, transaction status, tax, and support-entitlement information. Payment-card details are ordinarily processed by the applicable storefront or payment provider rather than stored by Qvert.

4. Local processing

Many qvert.net modules and desktop utilities are designed to process information locally in the browser or on the user’s device. Information processed locally is not sent to Qvert merely because the tool was used. A feature that sends information to Qvert or another service should identify that connection through its interface, documentation, permissions, product listing, or product-specific notice.

5. How information is used

• provide, configure, license, update, secure, and support the Services;
• perform actions the user or customer requests and maintain related state;
• authenticate users, enforce entitlements, and administer subscriptions or trials;
• diagnose failures, prevent abuse, investigate security events, and maintain reliability;
• respond to support, privacy, legal, and business communications;
• process transactions, maintain financial records, and meet tax or accounting duties;
• improve a Service using proportionate operational information related to that Service; and
• comply with law, enforce agreements, and establish or defend legal claims.

6. Browser-extension Limited Use

Where a Qvert browser extension receives personal or sensitive user data through browser permissions or browser APIs, that data will be used only to provide or improve the extension’s disclosed single purpose and user-facing features. Qvert does not use or transfer such data for personalized, retargeted, or interest-based advertising; creditworthiness or lending decisions; or sale to data brokers.

Qvert does not permit humans to read personal or sensitive extension data except when the user gives affirmative consent for a specific support purpose, access is necessary for security or abuse investigation, access is required by law, or the information has been aggregated and de-identified for permitted internal operations. Transfers are limited to those necessary to provide or improve the disclosed feature, protect security, comply with law, or complete a permitted corporate transaction subject to appropriate protections.

7. Permissions and connected services

Services that connect to Microsoft, Google, a browser, a cloud provider, or another third party may request permissions or authorization. The third party or platform ordinarily presents the requested access before consent. Users and customer administrators are responsible for reviewing that request, applying least privilege, and revoking access when it is no longer required. Revocation may stop new collection without automatically deleting information retained under an agreement, legal obligation, security requirement, or backup cycle.

8. Cookies and local storage

Qvert may use cookies, local storage, or comparable device storage when necessary for authentication, security, preferences, session continuity, licensing, or requested product functionality. Qvert does not currently use this site’s product data for third-party behavioral advertising. If optional analytics or advertising technologies are introduced, this Policy and any legally required consent controls will be updated before that use.

9. Disclosure of information

Qvert may disclose information:

• to infrastructure, hosting, content-delivery, identity, payment, communications, monitoring, and support providers that help operate the Services;
• to personnel and contractors who need access for authorized operational, security, support, or development work and are subject to confidentiality obligations;
• to a storefront or platform as necessary to distribute, license, bill, verify, or support a product;
• at the customer’s direction or with the user’s consent;
• when reasonably necessary to investigate abuse, protect rights or safety, respond to an incident, or comply with valid legal process; and
• as part of a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to applicable law and appropriate confidentiality.

Qvert does not sell personal information and does not share personal information for cross-context behavioral advertising.

10. Legal bases

Where applicable law requires a legal basis, Qvert processes information as necessary to perform a contract or take requested pre-contract steps; pursue legitimate interests such as operating, securing, supporting, and improving the Services; comply with legal obligations; protect vital interests; or act with consent where consent is the appropriate basis. Customers are responsible for establishing their own lawful basis for Customer Data they direct Qvert to process.

11. Retention and deletion

Qvert retains information only for as long as reasonably necessary for the purpose collected, the customer relationship, product operation, security, support, dispute resolution, accounting, or legal obligations. Retention may vary by Service and agreement. Locally stored information remains under the user’s or customer’s control until removed through the product, browser, operating system, or device. Deletion requests are subject to identity verification, legal holds, security evidence, contractual requirements, and technical backup cycles.

12. Security

Qvert uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and Service. No storage or transmission method is completely secure. Users must protect their credentials, devices, recovery methods, and customer environments. Suspected vulnerabilities should be reported through the Qvert Security page.

13. International processing

Information may be processed where Qvert and authorized service providers operate. Applicable agreements and law govern required transfer protections. Customers should not use a Service for data subject to location restrictions unless the selected deployment and agreement meet those requirements.

14. Privacy rights and choices

Depending on location and applicable law, individuals may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent. Requests concerning Customer Data should ordinarily be directed to the organization controlling the connected account or system. Requests concerning Qvert-controlled information may be sent to jmarshall@qvert.net. Qvert may verify identity, authority, and jurisdiction before responding.

15. Children

Qvert Services are intended for business, professional, technical, and general productivity use and are not directed to children under 13. Qvert does not knowingly collect personal information from children in violation of applicable law. Contact Qvert if you believe a child has submitted personal information improperly.

16. Third-party services and links

Third-party platforms, storefronts, websites, and services operate under their own privacy practices. Qvert is not responsible for their independent processing. Users should review the relevant third-party notices before authorizing access or completing a transaction.

17. Changes to this Policy

Qvert may update this Policy as Services, data practices, distribution channels, or legal obligations change. The effective date and version will be updated. Material changes will be communicated through the applicable Service, product listing, website, or established customer channel when reasonably practicable.

18. Contact

Privacy questions and requests may be sent to jmarshall@qvert.net. Include the relevant product and account or organization, but do not send passwords, tokens, private keys, payment-card data, or other credentials by email.